🔐 Privacy Policy for DSEnergize

1. Overview
At DSEnergize, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you visit dsenergize.com or use our services related to solar plant monitoring, WhatsApp alerts, and automated reports.

2. Information We Collect

• Personal Info: Name, email address, company details submitted via forms or support queries
• Technical Data: IP address, browser type, device details, and usage analytics
• Service Data: Solar plant metrics, alert configurations, and report history (for registered users)

3. How We Use Your Information
We use your data to:

• Provide dashboard access and deliver real-time alerts
• Send daily, weekly, or monthly Excel performance reports
• Communicate system updates and respond to inquiries
• Improve service reliability, security, and performance
• Comply with legal requirements or protect our rights

4. Data Storage & Security

• Data is stored on secure servers with restricted access.
• MongoDB and other encrypted databases may be used to store plant data.
• We apply commercially reasonable safeguards to prevent unauthorized access or data breaches.

5. Sharing & Disclosure
We do not sell your data. We may share it only when:

• Using third-party services (e.g., WhatsApp API or email providers) strictly for service delivery
• Legally required or to enforce policy violations
• Supporting analytics or system troubleshooting

6. Cookies & Tracking
Our website may use cookies to:

• Track user behavior for system optimization
• Store user preferences for personalized experiences

You can disable cookies in your browser settings at any time.

7. Your Rights
You may:

• Request access to your data
• Ask us to correct or delete personal information
• Withdraw consent to certain data uses

Please contact us at sales@dsenergize.com, or bde@dsenergize.com for privacy-related requests.

8. Third-Party Links
We may link to external tools (e.g., analytics dashboards or solar APIs). We are not responsible for their privacy policies—please review them separately.

9. Children's Privacy
DSEnergize does not knowingly collect data from individuals under 13 years of age.

10. Updates to This Policy
This policy may be updated from time to time. Major updates will be announced on our site with a revised effective date.

11. Corporate Entity Disclosure
DSEnergize is developed, operated, and maintained by Fowlat Technologies Pvt. Ltd., a private limited company incorporated in Delhi under the Companies Act, 2013. All rights related to “DSEnergize,” including data ownership, platform usage, and intellectual property, are retained by Fowlat Technologies Pvt. Ltd.